Privacy Policy

INTRODUCTION:

We deeply value your privacy, and we want our privacy practices to be transparent so that you feel at ease using our site and providing us with information. We are dedicated to preserving visitors’ right to privacy on our website.

COLLECTION OF PERSONAL INFORMATION:

When you connect to our website, certain personal information is exchanged between your computer and our server. This exchange is necessary so that the data contained on our site can be correctly communicated to the computer equipment you are using. This personal information is kept by the company solely for technical and statistical purposes related to the performance of our website. The information collected is as follows:

  • the domain name of your Internet service provider.
  • your IP address.
  • your browser (Explorer, Firefox, etc.).
  • your operating system (Windows, Mac OS, etc.).
  • the date and time of your visit.
  • the webpages consulted.
  • how much time you spend on the website, and on each page.
  • how many web pages were visited per session.

USE OF GOOGLE ANALYTICS:

We use Google Analytics, a web analytics service that allows us to track and analyze user interactions and behavior on our website.

USE OF MICROSOFT OUTLOOK:

We use Microsoft Outlook to store pertinent details about potential clients that is voluntarily shared on our website by the user.

USE OF LIVECHAT:

We use Live Chat, powered by livechat.com, a tool that allows us to receive and temporarily store information voluntarily transmitted by the user for customer service purposes.

USE OF DROPBOX:

We use Dropbox, a file sharing service, to store information voluntarily submitted by the user.

USE OF MORTGAGE AUTOMATOR:

We store user information on Mortgage Automator, a software platform that allows us to streamline and automate various aspects of the mortgage lending and servicing process.

USE OF COOKIES:

The company does not store any cookies permanently. Only a temporary cookie is used during your visit to our site to improve the performance of certain functions. You can deactivate your cookies through your web browser. However, this deactivation may have the effect of restricting certain functionalities of our website.

PERSONAL INFORMATION VOLUNTARILY TRANSMITTED BY EMAIL OR BY FORM:

The personal information that you voluntarily communicate to us by email or through the contact form on our website, such as your name, email address, and telephone number, will only be used to allow company personnel to reply to you or a third party in order to follow up on your request. The information we collect is kept in a secure environment.  Our employees are bound to respect the confidentiality of your information.

Our contracted provider employs all necessary high-level security technologies to ensure the protection of all personal data, as well as data transmitted to and from third parties.

BILL 25: NEW PROVISIONS PROTECTING THE PRIVACY OF QUEBECERS

Bill 25 aims to modernize legislative provisions as regards the protection of personal information in the private sector. This reform modernizes the rules protecting personal information in Quebec so that they are better adapted to the new challenges posed by the current digital and technological environment.

As per the guidelines of Bill 25, in the event of a confidentiality incident, a record of such an incident will be kept and prompt action will be taken to reduce the risk of harm to the affected individuals. Both the Commission and the persons concerned will be contacted regarding any incident posing a serious risk of harm. Furthermore, we will comply with the law’s new framework applicable to the communication of personal information without the consent of the person concerned in the context of a commercial transaction or for the purposes of study, research or the production of statistics.

You have the following rights regarding your personal information under Quebec’s Bill 25:

  • You can access, update, or delete your personal information by contacting us using the information provided below.
  • You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the email or by contacting us.
  • You can disable cookies in your browser settings.

Guardian Financing is responsible for all personal information. Joel Wechter has been appointed as the person responsible for the regulations stipulated in Bill 25.

CONTACT:

If you have any questions regarding our Privacy Policy, please contact Joel Wechter.

Telephone: (514) 700-3121